Contact information

CONTACT INFORMATION

We’re here to help.

For questions about an order, product, return, exchange, shipping issue, or anything else involving Mountainland Clothing Co., please contact us using the information below.

CUSTOMER SUPPORT

Mountainland Clothing Co.

Email: mountainlandclothing@gmail.com

Location: Utah, United States

ORDER SUPPORT

If you're contacting us about an existing order, please include:

  • Your full name

  • Order number

  • Email address used when placing the order

  • A brief description of what you need help with

For damaged, defective, or incorrect products, please also include clear photographs of the item and, when applicable, the packaging.

Providing this information helps us locate your order and respond more efficiently.

RETURNS & EXCHANGES

Please do not send merchandise to an address unless you have contacted us and received return authorization and return instructions first.

To request a return or exchange, email:

mountainlandclothing@gmail.com

Please include your order number and the item you would like to return or exchange.

Returns and exchanges are subject to our Returns, Refunds & Exchanges Policy.

SHIPPING & DELIVERY QUESTIONS

For questions concerning:

  • Order status

  • Tracking

  • Delayed shipments

  • Missing packages

  • Incorrect deliveries

  • Damaged shipments

please contact:

mountainlandclothing@gmail.com

Include your order number and tracking number, if available.

PRODUCT QUESTIONS

Questions about sizing, fit, materials, availability, product designs, or other merchandise can be sent to:

mountainlandclothing@gmail.com

BUSINESS & PARTNERSHIP INQUIRIES

For wholesale opportunities, collaborations, partnerships, media inquiries, or other business matters, contact:

mountainlandclothing@gmail.com

Please include the nature of your inquiry in your message.

RESPONSE TIMES

We make reasonable efforts to respond to customer inquiries as quickly as possible.

Response times may be longer during weekends, holidays, major promotions, product launches, or periods of unusually high order volume.

Sending multiple messages regarding the same issue may not result in a faster response.

IMPORTANT

For your security, please do not email full credit card numbers, passwords, Social Security numbers, or other sensitive financial information.

Mountainland Clothing Co. will never ask you to send your complete payment-card information by email.

CONTACT

Mountainland Clothing Co.
Utah, United States
Email: mountainlandclothing@gmail.com