Contact information
CONTACT INFORMATION
We’re here to help.
For questions about an order, product, return, exchange, shipping issue, or anything else involving Mountainland Clothing Co., please contact us using the information below.
CUSTOMER SUPPORT
Mountainland Clothing Co.
Email: mountainlandclothing@gmail.com
Location: Utah, United States
ORDER SUPPORT
If you're contacting us about an existing order, please include:
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Your full name
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Order number
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Email address used when placing the order
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A brief description of what you need help with
For damaged, defective, or incorrect products, please also include clear photographs of the item and, when applicable, the packaging.
Providing this information helps us locate your order and respond more efficiently.
RETURNS & EXCHANGES
Please do not send merchandise to an address unless you have contacted us and received return authorization and return instructions first.
To request a return or exchange, email:
mountainlandclothing@gmail.com
Please include your order number and the item you would like to return or exchange.
Returns and exchanges are subject to our Returns, Refunds & Exchanges Policy.
SHIPPING & DELIVERY QUESTIONS
For questions concerning:
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Order status
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Tracking
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Delayed shipments
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Missing packages
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Incorrect deliveries
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Damaged shipments
please contact:
mountainlandclothing@gmail.com
Include your order number and tracking number, if available.
PRODUCT QUESTIONS
Questions about sizing, fit, materials, availability, product designs, or other merchandise can be sent to:
mountainlandclothing@gmail.com
BUSINESS & PARTNERSHIP INQUIRIES
For wholesale opportunities, collaborations, partnerships, media inquiries, or other business matters, contact:
mountainlandclothing@gmail.com
Please include the nature of your inquiry in your message.
RESPONSE TIMES
We make reasonable efforts to respond to customer inquiries as quickly as possible.
Response times may be longer during weekends, holidays, major promotions, product launches, or periods of unusually high order volume.
Sending multiple messages regarding the same issue may not result in a faster response.
IMPORTANT
For your security, please do not email full credit card numbers, passwords, Social Security numbers, or other sensitive financial information.
Mountainland Clothing Co. will never ask you to send your complete payment-card information by email.
CONTACT
Mountainland Clothing Co.
Utah, United States
Email: mountainlandclothing@gmail.com